Conversational and task-specific assistants for sales, compliance, customer support, and operations—boosting productivity and user experience.
/Introduction
Powered by cutting-edge language models, vector databases, and retrieval-augmented generation (RAG), our custom solutions are built to align with your unique business objectives, data landscape, and compliance needs.
Build Intelligent AI Solutions.
Automate Smarter.
Innovate Faster.
Today’s enterprises demand intelligent, adaptive systems not just off-the-shelf AI, but customised solutions engineered for performance, security, and scale.
We help you architect, design and deploy custom Gen-AI applications that solve complex business problems, automate knowledge workflows, and unlock productivity across your organisation.

/Key Capabilities
Our GenAI solution deliver the essential building blocks of AI transformation — aligning strategy, streamlining delivery, and ensuring every initiative creates measurable business value.
Custom AI Agents & Applications
Domain-Aligned Language Models
Fine-tuned on your proprietary data for context-aware, accurate, and business-relevant insights.
Compliance & Governance Controls
Enterprise-grade security, auditability, and ethical safeguards to ensure trustworthy AI adoption.
Secure Retrieval-Augmented Generation (RAG) Pipelines
Enhance LLMs with your private knowledge sources using advanced retrieval, ensuring secure and accurate responses.
Seamless Integration & Scalable Architecture
Deploy securely across cloud, on-prem, or hybrid with smooth integration into CRMs, ERPs, and collaboration tools.
Analytics & Continuous Improvement
Monitor usage, accuracy, and sentiment with feedback loops that drive ongoing optimisation and measurable ROI.
Why Gen-AI Applications from ArchiTechs?
/Use Cases & Impact
Customer Support Agents
Automate Tier-1 customer queries using contextual GenAI bots trained on internal FAQs, help docs, and historical conversations.
Compliance Assistants
Summarise, interpret, and navigate complex regulatory documents—reducing SME dependency and ensuring timely compliance insights.
Sales & Product Advisors
Recommend tailored products or solutions to customers in real time, enhancing digital sales journeys and self-service experiences.
Internal Knowledge Bots
Provide staff with instant, natural-language access to SOPs, technical documentation, and HR policies—reducing friction and search time.
Operations Copilots
Serve as step-by-step process assistants for field agents, claims handlers, and back-office teams to increase efficiency and accuracy.
/Business Impact
30–60% cost reduction in Tier-1 customer support via automation and call/chat deflection
20–40% faster issue resolution through real-time, contextual knowledge delivery
Up to 70% reduction in training time for new employees using embedded knowledge copilots
Flexible Delivery Models
Choose any delivery model that suits your business needs:

Advisory & Prototyping
Test ideas quickly with low-risk pilots. We help you identify high-value GenAI use cases and build proof-of-concepts that validate ROI before scaling.
End-to-End Build & Integration
From copilots to RAG pipelines, we design, develop, and embed GenAI apps seamlessly into your workflows, CRMs, and enterprise systems.
Embedded Expertise
Scale your team with our architects, engineers, and data scientists who work alongside you—flexible, co-sourced, and aligned to your delivery pace.

Continuous Optimisation
Keep your GenAI apps sharp with usage analytics, retraining, and iterative enhancements that drive sustained business value.
Our GenAI Service Model
Select the optimal Large or Small Language Model (LLM/SLM)—such as GPT-4o, Claude, LLaMA 3, or open-source alternatives—based on performance, cost, latency, and alignment with your use case.
Model Selection
Model Selection
Select the optimal Large or Small Language Model (LLM/SLM)—such as GPT-4o, Claude, LLaMA 3, or open-source alternatives—based on performance, cost, latency, and alignment with your use case.
Build intelligent, human-like applications using LangChain, Python, JS, and React. Integrate seamlessly with existing platforms including CRMs, ERPs, portals, intranets, or workflow engines.
Development & Integration
Development & Integration
Build intelligent, human-like applications using LangChain, Python, JS, and React. Integrate seamlessly with existing platforms including CRMs, ERPs, portals, intranets, or workflow engines.
Establish feedback loops for user behaviour, accuracy, and sentiment analysis. Enable continuous tuning and reinforcement learning (RLHF) to evolve performance over time.
Continuous Improvement
Continuous Improvement
Establish feedback loops for user behaviour, accuracy, and sentiment analysis. Enable continuous tuning and reinforcement learning (RLHF) to evolve performance over time.
We begin with discovery and prioritisation workshops using our proprietary Opportunity Radar and Design Thinking frameworks. This helps identify high-impact GenAI use cases aligned to business KPIs, pain points, and ROI potential.
Deliver
Opportunity Radar
We begin with discovery and prioritisation workshops using our proprietary Opportunity Radar and Design Thinking frameworks. This helps identify high-impact GenAI use cases aligned to business KPIs, pain points, and ROI potential.
Integrate your proprietary data, documents, and APIs using secure Retrieval-Augmented Generation (RAG) pipelines and vector databases like Pinecone or ChromaDB. Fine-tune models where required to improve contextual accuracy.
Fine-Tuning & RAG Implementation
Fine-Tuning & RAG Implementation
Integrate your proprietary data, documents, and APIs using secure Retrieval-Augmented Generation (RAG) pipelines and vector databases like Pinecone or ChromaDB. Fine-tune models where required to improve contextual accuracy.
Conduct rigorous security, hallucination, and performance testing. Ensure compliance with data privacy and governance requirements. Deploy across cloud-native, containerised, or on-premises environments with enterprise-grade security.
Testing, Compliance & Deployment
Testing, Compliance & Deployment
Conduct rigorous security, hallucination, and performance testing. Ensure compliance with data privacy and governance requirements. Deploy across cloud-native, containerised, or on-premises environments with enterprise-grade security.
Our Tech Stack
Battle-tested tools. Future-ready platforms. We work across the most powerful and enterprise-trusted technology ecosystems—ensuring scalability, innovation, and seamless integration at every layer of your data and AI journey.
/Get In Touch
Ready to Build AI Agents That Drive Real Business Value?
Our cross-functional team of architects, data scientists, and AI engineers is ready to help.